Refund policy

Right of withdrawal

You may withdraw from your purchase within 14 days of receiving the
goods, without giving a reason.

To do so, tell us before the 14 days have passed. An email to
contact@a-b-o.se stating that you wish to withdraw is enough. You may
also use the standard withdrawal form provided by the Swedish Consumer
Agency. Once you have told us, you have a further 14 days to send the
goods back.

You are free to unpack the object and examine it as you would in a
shop. Doing so does not affect your right to withdraw. If the object
has been handled beyond what is necessary to establish its nature,
characteristics and function, we may deduct an amount corresponding to
the reduction in its value.

You pay the cost of returning the goods. If the object is faulty or
was damaged in transit, we pay.

We refund the purchase price, including the standard delivery cost you
paid, within 14 days of receiving notice of your withdrawal. We may
wait to refund until we have received the goods or you have shown they
have been sent.

Faulty or damaged goods

This is separate from the right of withdrawal and lasts far longer. If
an object is faulty, you may complain for up to three years from
delivery.

If your order arrives damaged, contact us at contact@a-b-o.se. Photographs
of the object and the packaging help us handle it quickly, and getting
in touch soon after delivery makes it easier for us to claim against
the carrier — but neither is a condition for your rights.

We will arrange a repair, a replacement or a refund.